About Onward

With Onward, brands can provide a premium customer experience (e.g.- Free Returns, 90-day Satisfaction Guarantee, CashBack Credit + others) at no cost improving repeat purchase rates all while reducing fulfillment and CX operational expenses. These benefits can be mixed and matched and include:

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- Free Returns - Onward reimburses you for customer return shipping costs

- Shipping Protection - Onward protects against lost, stolen and damaged packages

- Satisfaction Guarantee

- Onward provides a 90-day guarantee at our expense

- CashBack Credits - Cash incentives to drive repeat purchases  

- Carbon Neutral - 1% for the planet sustainability initiatives Most importantly, there is no cost to you for running Onward and no commitments.